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  Sunday, November 28, 2021
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(click to hide) Alert Message posted 11/18/2021
Holiday Call Center Closure
In observance of the Thanksgiving Day Holiday, the Georgia Medicaid Call Centers will be closed on Thursday, November 25, 2021 through Friday, November 26, 2021.

The call centers will resume normal hours of operation starting at 7:00 AM Eastern Time on Monday, November 29, 2021.
Announcing the Georgia Medicaid Chatbot!
In our effort to implement innovations that will benefit the overall productivity and quality of our provider and member call center experience, we have implemented a Chatbot feature!

  • Where can I find it?
    • This feature is located at the bottom of the home page.
  • What are the benefits of the Chatbot?
    • This will make a positive impact to the provider/member community by reducing call volumes and wait times.

Highlights of the Chatbot include answers to questions like:
  • For providers
    • How do I reset my GAMMIS Password?
    • How do I change my address?
    • How do I update my owners NPI or SSN or Tax ID?
  • For members
    • How do I reset my GAMMIS password
    • How do I apply for Medicaid?
    • Where do I go to renew my Medicaid?
»

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NOTE: If the response to your inquiry contains protected health information (PHI) such as member or claims information, you must log into the secure web portal to submit your question and receive the response. Upon login, additional contact options related to PHI will be available.

   
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