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  Thursday, December 8, 2022
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(click to hide) Alert Message posted 12/1/2022
Multi-Factor Authentication
Image of a computer keyboard and mouse locked in chains and a padlock. Image provided by FreeImages.com.
Georgia Medicaid is implementing Multi-Factor Authentication for all Provider, Agent, Billing Agent, and Trading Partner Web Portal user accounts.

MFA will be rolled out to all accounts by February 28, 2023.

Note that this does not affect Member login accounts.

For more information, refer to the "MFA" documents or the "Web Portal User Account Management Guide" from the Web Portal Training page.

There are webinar training sessions available throiugh the month of December to cover the implementation and MFA process. To register, navigate to the Provider Messages page, click search and select the "MFA GAMMIS Sign-Up Review" message to self-register. Providers are encouraged to send their practice managers and billing staff, as well as business associates, including billing/service agents that access the secured area of the GAMMIS Web Portal site.
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For members, the best source of the latest information is the Member Notices page under the Member Information menu.

For providers and their delegates, the best source for the latest information is the Message page that is displayed after logging in.

Most of those messages can also be seen without logging in by accessing the Provider Messages page under the Provider Information menu.

GAMMIS Web Portal Overview

 

The Georgia Medicaid Management Information System (GAMMIS) serves as the primary web portal for Medicaid, PeachCare for Kids® and all related waiver programs administered by the Department of Community Health's Medical Assistance Plans Division. The GAMMIS portal provides timely communications, data exchange and self-service tools for members and providers with both secure and public access areas.

Members of the public can obtain general information, find a provider and learn more about various Medical Assistance Plans.

Medical Assistance Plan Members can use their ID number and password to enter a secure area to check the status of their enrollment or a request for prior approval.

Medical Assistance Plan Providers can access a wealth of information including notices, manuals, fee schedules, forms, training and more. Providers can also enroll to become a participating provider using the Enrollment Wizard, which includes the ability to track the application status. Once enrolled in Georgia's Medical Assistance Plans, providers can use their Provider ID number and Personal Identification Number (PIN) to enter a secure area of the portal to access claims and remittance information as well as confirmation of Medical Assistance Plan member eligibility.

Member and Provider Surveys are conducted from time to time for process and service improvement.

Gainwell Technologies is the fiscal agent for the Georgia Department of Community Health.


Scheduled Site Maintenance

 

During scheduled site maintenance users may experience abnormal behavior ranging from minor interruptions of functionality to general site outages. When necessary, this site may be closed entirely during a maintenance window. The table below shows the regularly scheduled maintenance. All times are in the Eastern timezone.

Monday - Tuesday 1:00 AM - 2:00 AM
Wednesday 1:00 AM - 2:00 AM and 7:00 PM - 10:00 PM
Thursday - Saturday 1:00 AM - 2:00 AM
Sunday 12:00 AM - 7:00 AM

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