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  Saturday, September 23, 2023

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(click to hide) Alert Message posted 9/15/2023
Email sent in error!
If you received an email from admin@cns-inc.com with the subject of "Provider Revalidation Term Notice Email" or with the subject of "Provider Reval Suspension Email", please be aware that this email was sent in error and it was not sent by Gainwell Technologies. This was a test email that was sent in error by a contracted vendor of the Department of Community Health (DCH). The erroneous email can be easily identified by the presence of many curly braces and question marks as shown in the sample image here.

Please continue to watch carefully for future notifications from Georgia Medicaid concerning provider contract status. You can determine your current revalidation status by logging on to the Georgia Medicaid web portal (www.mmis.georgia.gov) as the provider (or agent acting on behalf of the provider). We apologize for any inconvenience this may have caused. As always, we thank you for your participation as a Medicaid/PeachCare for Kids® provider.

Account / Login Help
If you are having issues logging in, please try these self-service help options before contacting support. This will help reduce overall wait time for everyone
  • For password reset issues
    1. Press the Login button below
    2. follow the link labeled "Having trouble logging in?" which can be found just below the "Sign in" button
  • For information about setting up your MFA
    1. Go to the Web Portal Training page
    2. Select either "MFA Troubleshooting - FAQ" or "FAQ - Multi-Factor Authentication (MFA) for GAMMIS"
  • If the above options do not solve your issues then please contact support
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For members, the best source of the latest information is the Member Notices page under the Member Information menu.

For providers and their delegates, the best source for the latest information is the Message page that is displayed after logging in.

Most of those messages can also be seen without logging in by accessing the Provider Messages page under the Provider Information menu.

GAMMIS Web Portal Overview

 

The Georgia Medicaid Management Information System (GAMMIS) serves as the primary web portal for Medicaid, PeachCare for Kids® and all related waiver programs administered by the Department of Community Health's Medical Assistance Plans Division. The GAMMIS portal provides timely communications, data exchange and self-service tools for members and providers with both secure and public access areas.

Members of the public can obtain general information, find a provider and learn more about various Medical Assistance Plans.

Medical Assistance Plan Members can use their ID number and password to enter a secure area to check the status of their enrollment or a request for prior approval.

Medical Assistance Plan Providers can access a wealth of information including notices, manuals, fee schedules, forms, training and more. Providers can also enroll to become a participating provider using the Enrollment Wizard, which includes the ability to track the application status. Once enrolled in Georgia's Medical Assistance Plans, providers can use their Provider ID number and Personal Identification Number (PIN) to enter a secure area of the portal to access claims and remittance information as well as confirmation of Medical Assistance Plan member eligibility.

Member and Provider Surveys are conducted from time to time for process and service improvement.

Gainwell Technologies is the fiscal agent for the Georgia Department of Community Health.


Scheduled Site Maintenance

 

During scheduled site maintenance users may experience abnormal behavior ranging from minor interruptions of functionality to general site outages. When necessary, this site may be closed entirely during a maintenance window. The table below shows the regularly scheduled maintenance. All times are in the Eastern timezone.

Monday - Tuesday 1:00 AM - 2:00 AM
Wednesday 1:00 AM - 2:00 AM and 7:00 PM - 10:00 PM
Thursday - Saturday 1:00 AM - 2:00 AM
Sunday 12:00 AM - 7:00 AM

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