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  Sunday, November 28, 2021
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(click to hide) Alert Message posted 11/3/2021
Announcing the Georgia Medicaid Chatbot!
In our effort to implement innovations that will benefit the overall productivity and quality of our provider and member call center experience, we have implemented a Chatbot feature!

  • Where can I find it?
    • This feature is located at the bottom of the home page.
  • What are the benefits of the Chatbot?
    • This will make a positive impact to the provider/member community by reducing call volumes and wait times.

Highlights of the Chatbot include answers to questions like:
  • For providers
    • How do I reset my GAMMIS Password?
    • How do I change my address?
    • How do I update my owners NPI or SSN or Tax ID?
  • For members
    • How do I reset my GAMMIS password
    • How do I apply for Medicaid?
    • Where do I go to renew my Medicaid?
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