Thursday, December 18, 2025

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(click to hide) Alert Message posted 12/18/2025

Holiday Call Center Closure

In observance of the Christmas Day Holiday, the Georgia Medicaid Call Centers will be closed on Thursday, December 25, 2025 through Friday, December 26, 2025.

The call centers will resume normal hours of operation starting at 7:00 AM Eastern Time on Monday, December 29, 2025.

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Georgia Medicaid

Georgia Medicaid
Resource	Phone Number
EDI Services	(770) 325-9590 (877) 261-8785
Fraud and Abuse	(800) 533-0686
Member Contact Center	(770) 325-2331 (866) 211-0950
Nurse Aide Program	(770) 325-2320 (800) 414-4358
Provider Contact Center	(770) 325-9600 (800) 766-4456
Provider Financial Payments & Issues	(770) 325-9600 (800) 766-4456

Other Resources

Other Resources
Resource	Phone Number	Website
American Academy of Pediatrics	(404) 881-5020	www.gaaap.org
Certified Nurse Aide Association		www.nursingassistants.net
Gateway (DMA59 Form Access)		gateway.ga.gov/access/
Georgia Childhood Lead Poisoning Prevention (DPH Chronic Disease Prevention)	(404) 463-6580
Georgia Crisis & Access Line	(800) 715-4225
Georgia Department of Community Health		www.dch.georgia.gov
Georgia Department of Human Services, Office of Regulatory Services		dfcs.dhs.georgia.gov/about-opm
Georgia Department of Public Health (DPH)	(404) 657-2700 (866) 782-4584	dph.georgia.gov/
Georgia Health Care Association	(678) 289-6555	www.ghca.info
Georgia Hospital Association		www.gha.org
Healthy Mothers, Healthy Babies	(770) 451-0020 (800) 822-2539	www.hmhbga.org
HIPAA Information	(877) 267-2323	www.cms.gov/Regulations-and-Guidance/Administrative-Simplification/HIPAA-ACA/index.html
Medicare Fraud and Abuse Hotline	(404) 206-6453 (800) 533-0686
NPPES External Website		nppes.cms.hhs.gov
OptumRx	Technical: (866) 525-5826 Clinical PAs: (866) 525-5827	www.optumrx.com
PeachCare for Kids®	(877) GA-PEACH (877) 427-3224	www.peachcare.org
Vaccines for Children	(404) 657-5013 (800) 848-3868
WIC (Women, Infants, and Children program)	(404) 657-2890

Partners

Partners
Partner	Phone Number	Website
Alliant Health Solutions	(800) 766-4456 (Option: Prior Authorization)	www.allianthealth.org/georgia-medicaid
Beacon Health Options	(855) 606-2725	www.georgiacollaborative.com/contact.html

Managed Care Organizations

Managed Care Organizations
Managed Care Organizations	Member Services Phone Number	Provider Services Phone Number	Member Website	Provider Website
Amerigroup Community Care	(800) 600-4441	(800) 454-3730	www.myamerigroup.com/	providers.amerigroup.com/
CareSource	(855) 202-0729	(855) 202-1058	www.caresource.com/members/	www.caresource.com/ga/
Peach State Health Plan	(800) 704-1484 (800) 704-1463	(866) 874-0633 (800) 704-1463	www.pshpgeorgia.com/for-members/	pshpgeorgia.com/

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