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  Thursday, December 8, 2022
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(click to hide) Alert Message posted 9/16/2022
Members Urged to Update Their Information
In preparation for ending the Public Health Emergency, The GA Department of Community Health is requesting that all Georgia Medicaid members begin preparing by making sure your correct contact information and account details are listed in the Georgia Gateway customer portal. This will aid in the redeterminations of your Medicaid eligibility.

Regarding Member Details:
  • Keep information current including phone, physical address, email address, employment, income and number of people in the household
  • Members who are not on Supplemental Security Income (SSI) can update information by logging in or signing up for an account at gateway.ga.gov. Members may also call the Georgia Gateway Customer Center at 877-423-4746
  • Supplemental Security Income (SSI) Members must contact the Social Security Administration (SSA) to update information
For more information, please visit staycovered.ga.gov.
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User Information

  
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Resolving Account Already Registered Errors

If you are receiving a message that the account has already been registered, try the following:

  1. Click the "Login" button on the User Information panel above. The user ID for logging in will be the member's Medicaid ID.
  2. If you do not remember the password, use the "forgot password" link on the login page to reset it. The user ID for the password reset will be the member's Medicaid ID.
  3. If using the "forgot password" link is unsuccessful, use the Contact Us feature or call the Member Contact Center at (770) 325-2331 or toll-free at (866) 211-0950 for assistance.
Valid Email Address Required

Note: You will be required to provide a valid email address prior to registering for secure access to private member information. Once the form below is successfully submitted, additional forms will be displayed from our security web servers. In addition to a valid email address, the security forms will require other basic contact information.

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Member Registration

  
Member ID
 Member ID: Invalid Characters
Date of Birth
 Date of Birth: Invalid date. Format is mm/dd/ccyy.  Date of Birth: must be greater than or equal to 1/1/1900.  Date of Birth: must be less than or equal to 12/31/2299.
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