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  Tuesday, July 15, 2025
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(click to hide) Alert Message posted 7/15/2025
System Maintenance Starting at 7pm Eastern on Friday, July 18, 2025
On Friday, July 18, 2025, starting at 7pm Eastern time, the web portal will be closed for maintenance.

During this maintenance all pages of the web portal will be unavailable and a maintenance notice will be displayed. Once the maintenance is complete, the notice will be removed and normal access will resume.
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User Information

  
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Resolving Account Already Registered Errors

If you are receiving a message that the account has already been registered, try the following:

  1. Click the "Login" button on the User Information panel above. The user ID for logging in will be the member's Medicaid ID.
  2. If you do not remember the password, use the "forgot password" link on the login page to reset it. The user ID for the password reset will be the member's Medicaid ID.
  3. If using the "forgot password" link is unsuccessful, use the Contact Us feature or call the Member Contact Center at (770) 325-2331 or toll-free at (866) 211-0950 for assistance.
Valid Email Address Required

Note: You will be required to provide a valid email address prior to registering for secure access to private member information. Once the form below is successfully submitted, additional forms will be displayed from our security web servers. In addition to a valid email address, the security forms will require other basic contact information.

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Member Registration

  
Member ID
Member ID: Invalid Characters
Date of Birth
Date of Birth: Invalid date. Format is mm/dd/ccyy. Date of Birth: must be greater than or equal to 1/1/1900. Date of Birth: must be less than or equal to 12/31/2299.
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